Contact Us

Got a question about one of the platforms we cover, spotted something that needs updating, or want to suggest a site for us to look at? This page explains the best way to reach us and what we can help with.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos in the {{ country }} market. We're happy to hear from readers on things like:

• Corrections to a review — for example, a welcome offer, an eligible-state list, or a redemption term that's changed since we last checked
• Questions about how the dual-currency model works, or how Sweepstakes Coins are typically redeemed
• Suggestions for sweepstakes casinos we haven't yet reviewed
• General feedback on the site, its ratings, or how we've explained something
• Reports of broken links, outdated pages, or anything that looks off

What we can't help with

It's worth being upfront about the limits of what a comparison site can do. We are not a sweepstakes casino, we don't hold player accounts, and we can't access, redeem, or reverse any transaction on your behalf. If your question is about a specific account issue — a stuck redemption, a verification delay, a locked account, or a missing bonus — that has to go through the operator's own customer support team, since they're the only ones with access to your account details. Each platform listed on this site publishes its own support contact details, usually in the help centre or footer of its site or app.

We also can't offer legal or tax advice. If you have questions about whether a particular platform is available in your state, or what your obligations are around a redeemed prize, we'd recommend checking the operator's terms and conditions directly, and speaking with a licensed tax professional for anything prize-related. For a general grounding in how these platforms are regulated and what protections apply, our Responsible Gambling page and Terms and Conditions page cover the basics, though neither substitutes for advice specific to your situation.

How our reviews and ratings are put together

Before you get in touch with a query about how we rank sites, it may help to know how the process works. We research each sweepstakes casino using publicly available information — welcome offers, coin packages, eligible states, game libraries, and stated redemption terms — and we do not accept payment in exchange for a better position in our rankings. Where we link to an operator and you go on to sign up, we may earn a commission; this arrangement is separate from and does not influence how a site is scored. If you think we've got a detail wrong, that's exactly the kind of thing worth flagging.

Before you sign up anywhere

If your message is about deciding whether a sweepstakes casino is right for you, a few things are worth checking yourself first, since they vary by state and by operator:

• Your state's eligibility — availability varies by state, and some states restrict or exclude sweepstakes casino play entirely; operators publish their own eligible-state lists, and these can change
• Age requirements — most platforms require players to be at least 18, though some set the minimum at 21 depending on the state or the operator's own policy
• The no-purchase option — legitimate sweepstakes casinos offer a free alternative method of entry alongside the option to buy coin packages; you're never required to pay to participate
• Redemption terms — minimum thresholds, identity verification, and processing times differ by platform, so it's worth reading the terms before you play

You can see how the platforms on this site compare on offers and ratings in our list of reviewed sites, and our About Us page has more detail on who we are and how the site is run.

A note on what we're not able to promise

We keep our review process consistent, but we're not able to guarantee that every detail on this site matches an operator's current terms at the exact moment you read it — offers, eligible states, and redemption rules change, sometimes quickly. If something looks out of date, telling us is genuinely useful, and we'll look into it.

Getting in touch

For anything covered above — corrections, suggestions, feedback, or general questions about how the site works — reach out through the contact details published in this site's footer or header. We read messages in the order they come in and aim to respond to genuine queries, though we can't commit to a fixed turnaround time. Please don't send account numbers, government ID, or other sensitive personal information by email; that kind of detail should only ever go directly to the operator's own verified support channel.